Notes about Account Security
Before accessing your RCIS account, it is recommended that you take a few moments to familiarize yourself with the security guidelines published by RCIS (available in the FAQ Knowledge Base). Following these security recommendations will help ensure that your information stays safe. RCIS utilizes Freshbooks to process invoices. When you login to your account, you are logging into a secure billing portal, do not be alarmed by the fact the URL ends in "freshbooks.com". If you have any security-related concerns, we encourage you to contact your RCIS account manager or customer service (you can start a support request by clicking the button at the top of the page).
Accessing Your Account
RCIS customers have the ability to view and pay their RCIS invoices online. To login to your account navigate to https://rcopley.freshbooks.com in your preferred web browser.
When you navigate to the billing portal you will be prompted to login
If you already know your username and password, you may enter it here, if you do not know your username or password, click the "Forgot your username or password?" link next to the login button.
Enter the email address you recieve your RCIS invoices at, you will be emailed a password reset link to change your password and give you access to the billing portal. If it is unable to locate login infomation for your email address contact your RCIS account manager or contact customer service to ensure that online access for your account is enabled.
Once logged in you will have access to current and past invoices, as well as the ability to view account statements and update billing information for your business.